Last updated June 2026. This policy explains what personal information Lamarju Cosmetics (“we”, “us”, “our”) collects when you visit or buy from this store, how we use and protect it, and the rights you have over it.
1. Who we are
Lamarju Cosmetics operates this website and sells vegan, phytotherapeutic hair-care and cosmetics. We are the data controller responsible for the personal information described in this policy. Questions can be sent to contact@lamarju.com.
2. Information we collect
- Order and account details — your name, email address, shipping and billing addresses, phone number, and the contents of your order. If you create an account, we also keep your login email and any addresses you save.
- Payment information — card and payment details are collected and processed by our payment provider over an encrypted connection. We do not see or store full card numbers on our servers.
- Communications — messages you send us by email or through our contact form, and your marketing preferences.
- Usage and device data — pages you view, referring links, browser and device type, and approximate location, collected through cookies and similar technologies.
3. How we use your information
We process your personal data to:
- process, fulfil, and deliver your orders and handle returns or refunds;
- provide customer support and respond to your enquiries;
- manage your account and order history;
- detect, prevent, and investigate fraud or misuse of the store;
- comply with our legal and tax obligations; and
- send you marketing about products and rituals — only where you have asked us to, and which you can stop at any time.
4. Legal bases
Where applicable law requires a legal basis, we rely on the performance of our contract with you (to fulfil orders), our legitimate interests (to run and secure the store), your consent (for marketing and non-essential cookies), and compliance with legal obligations (for tax and accounting records).
5. Cookies
We use essential cookies to keep your cart and session working, and — with your consent — analytics cookies to understand how the store is used. You can control or delete cookies through your browser settings; disabling essential cookies may stop parts of the store from working.
6. Sharing your information
We share personal data only with the service providers who help us run the store — payment processors, shipping carriers, email and hosting providers, and analytics tools — and only as far as needed to provide their service. We may also disclose information where required by law or to protect our rights. We never sell your personal information.
7. Data retention
We keep order and account records for as long as your account is active and for any period afterwards required to meet legal, tax, and accounting obligations. When data is no longer needed, we delete or anonymise it.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, email contact@lamarju.com and we will respond within the time required by law.
9. Security
We use appropriate technical and organisational measures — including encryption in transit and restricted access — to protect your personal data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it was last revised. Significant changes will be highlighted on this page.
11. Contact
For any privacy question or request, contact us at contact@lamarju.com.